FAQs
General
Our MOQs may vary depending on factors such as product type, customization options, and material availability. We work closely with our clients to determine the most suitable order quantity based on their needs and production requirements. While we strive to accommodate orders of all sizes, MOQs may apply to certain products or customization options. Our team can provide guidance and recommendations to help clients optimize their order quantities and maximize value.
Our lead times vary depending on factors such as order volume, complexity of the project, and current production capacity. We strive to provide accurate lead time estimates based on the specific requirements of each client's order.
To ensure timely delivery, we recommend discussing lead times with our team early in the production planning process, especially for time-sensitive projects or seasonal orders.
Yes, providing samples is a crucial part of our service. We can produce samples of your finalized designs for you to evaluate the quality and make any necessary adjustments before the full production run.
Customization
We offer various customization options for you, such as fabric selection, design customization, size and fit customization, color options, branding opportunities, and packaging solutions. Depending on your project needs and objectives, you may have the flexibility to customize various aspects of your product to align with your brand identity, target audience preferences, and market trends.
The costs of customization can vary widely depending on factors such as design complexity, material selection, manufacturing processes, and volume. Costs may include design fees, prototyping expenses, material costs, manufacturing costs, testing and certification fees, and overhead expenses.
The customization process is tailored to your specific needs and preferences. It begins with an initial consultation to discuss your vision, goals, and requirements. Our experienced design team collaborates closely with you to develop custom design concepts and prototypes, incorporating feedback and revisions as needed. Once the designs are finalized and approved, we move into sourcing materials and production, overseeing every aspect of the process to ensure quality and consistency.
We offer a wide range of customization options to help you create packaging solutions that align with your brand identity and enhance the unboxing experience for your customers.
Our customization options include:
Custom Printing: Incorporate your logo, brand colors, and messaging to create branded packaging that reinforces your brand identity and strengthens brand recognition. Material Selection: Choose from a variety of high-quality materials, including recycled paper, biodegradable plastics, and sustainable alternatives, to align with your sustainability goals and values. Design Elements: Add special design elements such as embossing, foil stamping, or matte/gloss finishes to create visually striking packaging that captures attention and leaves a lasting impression. Size and Shape: Customize the size and shape of your packaging to accommodate different product dimensions and optimize storage and shipping efficiency. Our team of packaging experts is dedicated to helping you explore and select the best customization options to meet your specific needs and preferences.
Service
Our private label service allows you to brand our high-quality lingerie products as your own. This service includes custom designs, material selection, and packaging, enabling you to create unique products under your brand name without the cost and time associated with manufacturing from scratch.
The process begins with an initial consultation to understand your brand’s needs, target market, and design preferences. Our team then creates design proposals based on you. You'll have the opportunity to review, provide feedback, and finalize the designs ensuring they align perfectly with your vision.
We hold a large inventory, so if you do not need to change the product, we can ship your product immediately. At the same time, we strive to reduce lead times, increase efficiency, and provide our customers with fast turnaround solutions through real-time inventory management, automation, and optimized workflows.
Yes, absolutely! We are here to assist you with every step of the design process, from conceptualization to final artwork. Whether you have existing design assets or need assistance in creating new artwork, our designers will collaborate with you to bring your vision to life and create packaging that reflects your brand identity and messaging effectively.
We strive to process orders as efficiently as possible to ensure timely delivery to our clients. Our standard order processing times typically range from 1-3 business days, depending on the complexity of the order and current order volumes. For expedited processing or special requests, please contact our customer support team for assistance.
Packaging
Getting started is easy! Simply contact our team to discuss your packaging needs and requirements. We'll work closely with you to understand your brand identity, product specifications, and design preferences to develop customized packaging solutions that meet your goals and budget. Our dedicated account managers will guide you through the process, from initial consultation to final delivery.
Yes, we offer sample orders so you can evaluate the quality, design, and functionality of the packaging firsthand. This ensures that the final packaging meets your specifications and requirements.
Yes, we offer a range of eco-friendly packaging options, including recycled materials, biodegradable plastics, and sustainable alternatives sourced from responsibly managed forests. By choosing our eco-friendly packaging options, you can reduce your environmental footprint and demonstrate your commitment to sustainability to your customers.
The lead time for packaging orders can vary depending on factors such as the complexity of the design, quantity, and production schedule. However, we strive to provide efficient turnaround times to ensure timely delivery of your packaging solutions.
Shipping
We offer a variety of shipping options to accommodate your needs and preferences. These options may include standard shipping, expedited shipping, and freight shipping for larger orders. Additionally, we work with reputable shipping carriers to provide domestic and international shipping services, ensuring your products reach their destination safely and on time.
Yes, we provide order tracking services to allow clients to monitor the status and progress of their orders in real time. Once your order has been processed and shipped, you will receive a tracking number via email or SMS. You can use this tracking number to track your orders.
Yes, we offer international shipping to select countries worldwide. International shipping rates and delivery times may vary depending on the destination country and any customs clearance procedures. Please note that customers are responsible for customs duties, taxes, or import fees imposed by their country's customs authorities.
Yes, we offer expedited shipping options for customers who require faster delivery. Expedited shipping typically incurs additional fees, which you will cover. Please note that expedited shipping may not be available for all destinations or order types.
At this time, we do not offer the option to ship items to multiple addresses within the same order. If you wish to ship items to different addresses, you'll need to place separate orders for each shipping address.